Terms & Conditions

1. Introduction & acceptance

These Terms & Conditions ("Terms") govern your access to and use of the website operated by Gelderblom Web & Media Consultancy ("Gelderblom", "we", "us" or "our"), and form the general basis on which we provide our services. By accessing or using this website, or by engaging us for services, you agree to be bound by these Terms. If you do not agree, please do not use the website or our services.

2. Definitions

• "Website" means the website created or operated by Gelderblom and all of its pages and content.
• "Services" means the web, media, content, consultancy and related digital development services we provide, as defined for each engagement in the applicable Agreement.
• "Client", "you" or "your" means any person or organisation that uses the Website or engages us for Services.
• "Agreement" means a signed proposal, quotation or services agreement entered into between us and a Client for specific Services.
• "Deliverables" means the work product we provide under an Agreement.
• "Content" means all text, images, graphics, video, code and other materials on the Website.

3. Which version of these terms applies

These Terms are published with a version number and effective date (shown at the top of this page) and may be updated from time to time.

• Where a signed Agreement exists: the version of these Terms that was in effect on the date of that Agreement governs that engagement. Later changes to these Terms do not apply to that engagement unless both parties agree in writing.
• In all other cases: including general use of this Website and any engagement not covered by a signed Agreement, the latest published version of these Terms applies.

On request, we can provide a copy of the version of these Terms that was in effect on the date of your Agreement.

4. Pre-incorporation & continuity

Gelderblom Web & Media Consultancy currently operates on a pre-incorporation basis, acting on behalf of a future sole proprietorship (eenmanszaak) or legal entity to be registered in the Netherlands. You acknowledge and agree that:

• These Terms and any Agreement are fully valid and binding during the pre-incorporation phase; and
• Upon formal registration of Gelderblom as a sole proprietorship or other legal entity in the Netherlands, these Terms and any Agreement automatically transfer to, continue with, and remain fully valid in respect of that entity, without requiring re-signing, re-approval or renegotiation.

5. Use of the website

You may use this Website for lawful purposes only. You agree not to:

• Use the Website in any way that breaches applicable laws or regulations;
• Attempt to gain unauthorised access to the Website, its servers or any connected systems;
• Introduce malicious code or otherwise interfere with the proper working of the Website;
• Use the contact form to send spam, unsolicited advertising or abusive content;
• Copy, reproduce or redistribute Content except as permitted in section 15.

We may suspend or restrict access to the Website at any time and without notice for maintenance, security or other operational reasons.

6. Services

Gelderblom is a web and media consultancy. Our Services span four core disciplines:

• Web design & development: websites and web apps, including design, front-end build, CMS and e-commerce, and performance work;
• Event media & short-form: event coverage, recap films, short-form clips and post-production;
• Consultancy & strategy: digital strategy, brand positioning, content planning and analytics;
• Business development: go-to-market support, partnerships, lead generation and growth advisory.

The specific Services, deliverables, scope, revision allowances, timelines and fees for any engagement are defined in the applicable Agreement. Where an engagement includes ongoing hosting, maintenance or support, the relevant terms (including any recurring fees) are likewise set out in the Agreement; non-payment of agreed recurring fees may result in temporary suspension of those services after written notice.

7. Quotations, scope & additional services

Information on this Website is provided for general information and does not constitute a binding offer. A quotation we provide is an invitation to enter into a contract and is valid for the period stated in it. A binding Agreement is only formed once the scope, deliverables, timeline and fees have been confirmed in writing by both parties.

Any service, feature, integration, modification, revision beyond the allowance, or deliverable not explicitly included in an Agreement is an additional service. Additional services must be requested, quoted by us, and approved in writing by the Client before work begins. No additional work will commence without written approval.

8. Fees & payment terms

All fees are as set out in the applicable Agreement. Unless otherwise agreed in writing, Services follow a structured, milestone-based payment system:

• A deposit of the agreed percentage of the total price is payable before any work commences. No development, production or execution begins until the deposit has been received in full and cleared.
• The remaining balance is payable before final delivery, launch, transfer or deployment of the Deliverables.
• Invoices have a payment term of fourteen (14) calendar days unless otherwise explicitly agreed in writing.

Unless stated otherwise, fees are exclusive of VAT and of any third-party costs (such as hosting, licences, stock media, payment-processor fees or domain registration), which are charged separately. For clarity, "completion" means the point at which a Deliverable is fully functional, has been delivered or made available to the Client, and is ready for operational use, launch or deployment. No final access, deliverable files, admin credentials or production deployment will be transferred until full payment has been received. Late payments may incur statutory interest and reasonable collection costs as permitted under Dutch law.

9. Deferred payments & funding

A portion of the agreed fees may be deferred only if explicitly agreed in writing by both parties. Where payment is deferred, the deferred amounts become due on the dates or trigger events specified in the Agreement, and in any event become payable within fourteen (14) calendar days from the date the Client receives any external funding, financing or other proceeds identified in the Agreement. The Client must promptly notify us upon receipt of any such funds.

10. Client responsibilities

You agree to provide accurate, complete and timely information; deliver required content, assets, branding materials and credentials without delay; respond to communications within reasonable timeframes; approve Deliverables without unnecessary delay; and cooperate fully throughout the process. Any delays caused by the Client, including delayed feedback, missing materials or unresponsiveness, may result in extended timelines without liability or penalty to us.

11. Ownership & intellectual property

Unless otherwise stated, all Content on this Website is owned by or licensed to Gelderblom and is protected by intellectual property laws. You may view and temporarily download Content for personal, non-commercial reference only, and may not otherwise reproduce, republish or exploit it without our prior written permission.

For client work, full ownership and intellectual property rights in the Deliverables transfer to the Client only upon full payment of all outstanding invoices. Until full payment is received, all Deliverables remain our intellectual property. We retain the right to reuse general frameworks, systems, methodologies and non-client-specific components, and the right to display completed work in our portfolio and marketing unless you ask us in writing not to.

Original source and working files are not included in any engagement and are never transferred to the Client. This includes, without limitation, editable design files, raw and unedited photography and footage, video project and editing files, and other production master or working files used to create the Deliverables. The Client receives the final, agreed Deliverables in their delivered output format only. Delivery of any original source or working file is provided solely at our discretion and, where offered, is a separate additional service that must be agreed in writing and priced separately.

Where we provide a strategic or consultancy deliverable (such as a strategy document or business plan) free of charge in consideration of being engaged as the Client's primary partner for a project, and the Client terminates the project before completion or engages a third party to complete substantial portions of it, we reserve the right to invoice that deliverable at market value, based on documented hours, expertise applied and services rendered.

12. Exclusivity

Where agreed in an Agreement, we may act as the Client's exclusive development partner for a defined project during its active development phase. Any such exclusivity applies only to the specific project identified in the Agreement and does not extend to unrelated projects or separate business ventures.

13. Confidentiality

Both parties agree to maintain strict confidentiality regarding all business, technical, financial, operational and strategic information exchanged in connection with an engagement, and to use it only for the purpose of providing or receiving the Services. This does not apply to information that is or becomes publicly available through no fault of the receiving party, or where disclosure is required by law.

14. Communication

All binding agreements, approvals, scope changes, pricing adjustments, timeline modifications and contractual decisions must be made through written communication channels. Verbal communication is not legally binding unless confirmed in writing by both parties.

15. Limitation of liability

The Website and its Content are provided on an "as is" and "as available" basis, without warranty that they will be uninterrupted or error-free. To the fullest extent permitted by law, we are not liable for loss of profits, loss of business opportunities, business interruption, third-party software, hosting or payment-processor failures, downtime outside our reasonable control, or sales, marketing, engagement or other commercial outcomes. Under no circumstances shall our total liability exceed the total amount paid by the Client under the relevant Agreement. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for intent or gross negligence.

16. Termination

Either party may terminate an engagement by providing thirty (30) calendar days' written notice. Termination does not affect any payment obligations already incurred, any completed or partially completed work, any outstanding invoices, or any agreed costs or third-party expenses, all of which remain fully payable. Provisions that by their nature should survive termination, including those on intellectual property, confidentiality and liability, continue to apply.

17. Payment delays & restructuring

In the event of payment difficulties or delays, the parties agree to engage in good-faith discussions to explore possible restructuring solutions. Any revised payment arrangements, deferrals or modified schedules are valid only if documented in a written addendum approved by both parties.

18. Third-party services & links

Our Services may rely on third-party platforms (such as hosting providers, payment processors and software tools), and our Website may contain links to third-party websites. These are provided for convenience and operation; we have no control over their content or availability and accept no responsibility for them or for any loss arising from their use.

19. Governing law & jurisdiction

These Terms, and any dispute arising out of or in connection with them or our Services, are governed by the laws of the Netherlands. Where cross-border execution is relevant, including operations involving other EU jurisdictions, these Terms are interpreted in accordance with Dutch contract law principles and general EU commercial contract standards. Any disputes are submitted exclusively to the competent courts of the Netherlands, unless mandatory law provides otherwise.

20. Entire agreement & changes

These Terms, together with any applicable Agreement and written addenda, constitute the entire understanding between the parties. Any prior discussions, negotiations or communications, whether written or verbal, have no legal effect unless expressly included. We may revise these Terms from time to time; each revision is published with an updated version number and effective date, and applies as set out in section 3.

21. Contact

If you have any questions about these Terms, please contact us at info@gelderblomconsult.eu.

• Business name: Gelderblom Web & Media Consultancy
• Location: Rotterdam, Netherlands & Malta
• Chamber of Commerce (KvK) number: [KvK number]
• Email: info@gelderblomconsult.eu